Mediation Role of Organizational Commitment in The Effect of Work Quality and Leadership Support in Work Performance
Author :
DOI : 10.31576/smryj.99
Year-Number: 2018-12
Language : null
Konu :
Abstract
Keywords
Abstract
In today's fast-growing rivalry, businesses are able to maintain their lives and deal with their opponents are closely related to their performances. Many studies have revealed that business quality of life and leadership support in enterprises are effective in improving work performance. In the frame of this research, it is emphasized that business life quality and leadership support and mediation and organizational commitment were examined. There were 250 health workers working at Gaziosmanpaşa University Hospital participated in the study. The correlation values of health workers' quality of life, perceived leader support, job performance and organizational commitment were examined, and a positive and significant relationship was found between all variables. It has been determined that organizational commitment plays a role as a mediator in the effect of business quality of life on business performance and organizational commitment plays a role of mediation in the relation between leader support and business performance.
Keywords
- Ackfeldt, A. L., & Coote, L. V. (2005). “A Study of Organizational Citizenship Behaviors in A Retail
- Ackfeldt, A. L., & Coote, L. V. (2005). “A Study of Organizational Citizenship Behaviors in A Retail Setting”, Journal of Business Research, 58: 151-159.
- Akman, V., Hanoğlu, M., & Kızıl, C. (2015). “A company examination on the relationship between leadership and worker performance”, Electronic Journal of Social Sciences, 14(52): 130-145.
- Allen, N.J., & Meyer, J.P. (1993).” Commitment to Organizations and Occupations: Extension andTest of a Three-Component Conceptualization”, Journal of Applied Psychology,78(4): 538-551.
- Arslan, B. (2015). “Leadership and job satisfaction in hospital management”, Graduate thesis, Beykent University Social Sciences Institute, Istanbul.
- Baron, R. M., & Kenny, D. A. (1986). “The moderator-mediator variable distinction in socialpsychological research: Conceptual, strategic, and statistical considerations”, Journal of Personality and Social Psychology, 51: 1173-1182.
- Bozkır, H.S. (2014). “Investigating the relationship between transformational leadership and jobsatisfaction: A survey of public and private sector employees”, Graduate thesis, Yıldız Technical University Institute of Social Sciences, Istanbul.
- Büyükyavuz, S. (2015). “Impact of leadership styles on employee motivation (example of Konya healthcare employees)”, Graduate thesis, Beykent University Social Sciences Institute.
- Campos, L. C. A., & Souza, A. M. (2006). The study was conducted at the Third International Conference on Production Research, 30 July-2 August 2006, Curitiba / PR-Brazil.
- Chan, K. W., & Wyatt, T. A. (2007). “Work Life Quality: A Study of Employees in Shanghai, China, Asia, Pacific”, Business Review, 13 (4): 501-517.
- Çekmecelioğlu, H. G. (2014). “Effects of Organizational Commitment, Work Performance andIntentions on Intention to Leave of Duty and Leadership for Human”, Kocaeli University Journal of Social Sciences, 28: 21-31.
- Çelmeçe, N., & Işıklar, A. (2015). “Relationship between perceived leadership and business quality of health workers”, Academic Social Researches Journal, 3(20): 202-216.
- Çelmeçe, N., Işıklar, A., Macar, M., & Kaya, T. (2017). “Organizational Commitment as a Predictor of Job Life Quality”, Khazar Journal of Humanities and Social Sciences, 92-100.
- Diker, O. (2014). “Investigation of the perceived leadership styles, organizational culture andorganizational commitment in the tourism industry”, PhD thesis, Eskişehir Osmangazi University Social Sciences Institute, Eskişehir.
- Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002).“Perceived Supervisor Support: Contributions to Perceived Organizational Support and Employee Retention”, Journal of Applied Psychology, 87 (3): 565-573.
- Elma, C., & K. Demir (Ed). (2014). Contemporary approaches in management: Practices and problems, Anı Publishing, Ankara.
- Jacobs, R., Mannion, R., Davies, H. T., Harrison, S., Konteh, F., & Walshe, K. (2013). “Therelationship between organizational culture and performance in acute hospitals”, Social Science & amp; Medicine, 76: 115-125.
- Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). “The job satisfaction-jobperformance relationship: A qualitative and quantitative review”, Psychological Bulletin, 127 (3): 376-407.
- Kale, E. (2015). “The Effects of Leader Support and Business Partner Support on BusinessPerformance: The Role of Business Satisfaction and Mediating Role in Life Satisfaction”, International Journal of Economic and Administrative Reviews, 7 (14): 103-119.
- Kirkman, B. L., & Rosen, B. (1999). “Beyond self-management: The antecedents and consequences of team empowerment”, Academy of Management Journal, 42: 58-74.
- Koçel, T. (2010). Business administration, Beta Publication, Istanbul.
- Lazarus, A. (2009). “Professional and career issues in administrative medicine”, Journal of Healthcare Leadership, 1: 1-5.
- Mete, Y. (2014). “Leadership, job satisfaction and health workers”, Graduate thesis, Beykent University Social Sciences Institute,Istanbul.
- Meydan, C. H., Basım, H. N., & Çetin, F. (2011).” The Impact of Organizational Justice Perceptionand Organizational Commitment on Exhaustion: A Research in Turkish Public Sector”, Turkish World Social Science Journal, 57: 175-200.
- Meyer, J.P. & Amp; Allen, N. J. (1991). “A Three-Component conceptualization of organizational commitment”, Human Resource Management Review, 1 (1): 61-89.
- Netemeyer, R. G., Boles, J. S., Mckee, D. O., & Mcmurrıan, R. (1997). “An Investigation into TheAntecedents of Organizational Citizenship Behaviors in A Personal Selling Context”, Journal of Marketing, 613: 85-98.
- Özdemir, O. (2017). “Mediaton Role of Person-Organizaiton in the Effect of Leader Support andOganizational Justice Perception on Work Performance: A Research in Education Sector”, Master Thesis, Institute of Social Sciences of Turkish Aeronautical Association University.
- Scott, E.S. (2010). “Perspectives on healthcare leader and leadership development”, Journal of Healthcare Leadership, 2: 83-90.
- Slavkin, H.C. (2010). “Leadership for health care in the 21st Century: A personal perspective”, Journal of Healthcare Leadership, 2: 35-41.
- Sigler, T. H., & Pearson, C. M. (2000). “Creating an Empowering Culture: Examining theRelationship Between Organizational Culture and Perceptions of Empowerment”, Journal of Quality Management, 5: 27–52.
- Sirgy, M. J., Efraty, D., Siegel, P & Lee, D. (2001). “A new measure of quality of work life (QWL) based on need satisfaction and spillover theories”, Social Indicators Research, 55: 241-302.
- Taş, A., & Önder, E. (2010). “Impact of managerial leadership behaviors on worker job satisfaction”, Electronic Journal of Social Sciences, 9 (32): 17-30.
- Telli, E., Ünsar, A. S., & Oğuzhan, A. (2012). “The effect of leadership behavior styles on employees'organizational exhaustion and tendency to leave work: an application related to the topic”, Electronic Journal of Vocational Colleges, December: 135-150.
- Tengilimoglu, D. (2005). “A field study to determine leadership behavior characteristics in public and private sector organizations”, Electronic Journal of Social Sciences, 4 (14): 1-16.
- Tolentino, R.C. (2013). “Organizational Commitment and Job Performance of the Academic andAdministrative Personnel”, International Journal of Information Technology and Business Management, 5 (1): 51-59.
- Uno, H., & Zakaiasen, K. (2010). “Public health leadership education ın North America”, Journal ofUysal, Ş.A. (2012). “An examination of the relationship between the leadership characteristics ofhospital managers and the level of work productivity of workers: a research on the hospitals in Isparta province”, Graduate thesis, Süleyman Demirel University Social Sciences Institute, Isparta.
- Uysal, S.A., Keklik, B., Erdem, R. and Çelik, R. (2012). “Examination of the relationship betweenleadership qualities of hospital managers and work productivity levels of employees”, Hacettepe Health Administration Journal, 15 (1): 25-57.
- Wasti, S. A. (2000). “Validity and Reliability Analysis of Meyer and Allen's Three-DimensionalOrganizational Commitment Scale”. 8th National Management and Organization Congress Report, Nevşehir, 401-410.
