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Abstract


SIX SIGMA MANAGEMENT IN HEALTH CARE SECTOR AND A MODEL APPROACH

The Six Sigma approach, since 1980 has been successfully used by businesses. In our country, using six sigma approach is increasing in health care sector recent years. In our country for health care workers to perform their duties with minimum errors; analyze, measure the applied processes, increase the quality of the service outputs and minimize the possible errors are the important factors. The aim of this study was to determine whether the hospital workers are using the six sigma approach or not and developing a model.



Keywords
Six Sigma, Health Sector, Hospital



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